Terms & Conditions

Terms of service for ItemGame that apply to all users

Last Updated: 12 April 2025

Welcome to ItemGame. These Terms and Conditions govern your use of the services provided by PT ARENA TEKNOLOGI DIGITAL through the ItemGame platform.

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our services.

1. Definitions

  • “We” or “ItemGame” refers to PT ARENA TEKNOLOGI DIGITAL, a company registered in Indonesia.
  • “Services” refers to the game top-up platform, including the website, applications, and related services provided by ItemGame.
  • “User” or “You” refers to individuals or entities accessing or using the Services.
  • “Content” refers to all information, text, graphics, images, and other materials available through the Services.

2. Use of Services

  • You must comply with all rules and policies applicable to the Services.
  • You must be at least 18 years old or under parental/guardian supervision to use the Services.
  • You must not use the Services for any illegal purposes or purposes prohibited by these Terms and Conditions.

3. User Account

  • You may create a user account through the Services.
  • Information provided during registration must be accurate and complete.
  • You are responsible for maintaining the security of your account and must not share your login information with others.
  • ItemGame reserves the right to deactivate accounts that violate these Terms and Conditions.

4. Purchases and Payments

  • Prices are displayed in Indonesian Rupiah (IDR) and include applicable taxes.
  • You are responsible for paying all fees associated with your purchases.
  • Payments must be made through payment methods available on the platform.
  • ItemGame reserves the right to change product prices at any time without prior notice.

5. Refund Policy

  • Refunds are only available in specific situations such as system failures or technical errors on ItemGame’s part.
  • Refund requests must be submitted within 24 hours of the transaction.
  • ItemGame is not responsible for payment errors caused by user negligence.
  • The refund process may take up to 14 business days.

6. Intellectual Property Rights

  • All content on the ItemGame platform is protected by copyright and other intellectual property rights.
  • You may not use, modify, or distribute content without written permission from ItemGame.
  • ItemGame’s trademarks, logos, and trade names are the exclusive property of the company.

7. Limitation of Liability

  • ItemGame is not liable for direct or indirect losses arising from the use of the Services.
  • We do not guarantee that the Services will be uninterrupted or error-free.
  • ItemGame is not responsible for third-party content or services linked to our platform.

8. Privacy and Security

  • The use of your personal data is governed by our Privacy Policy.
  • We implement security measures to protect your data.
  • You are responsible for maintaining the confidentiality of your login information.

9. Service Changes

  • ItemGame reserves the right to modify, suspend, or discontinue the Services at any time.
  • We will provide reasonable notice of significant changes to the Services.
  • Continued use of the Services after changes constitutes acceptance of those changes.

10. Termination

  • ItemGame reserves the right to suspend or terminate your access to the Services if you violate these Terms and Conditions.
  • You may terminate your use of the Services at any time by deactivating your account.
  • Relevant provisions will survive termination.

11. Governing Law

  • These Terms and Conditions are governed by the laws of the Republic of Indonesia.
  • Any disputes will be resolved through consultation or in the competent courts of Jakarta, Indonesia.

12. Contact

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

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